Frequently Asked Questions

SHIPPING

What Shipping Methods Are Available?

we work with the best shipping company called DHL

Do You Ship Internationally?

yes we ship both internationally and locally

How Long Will It Take To Get My Package?

it all depends on when and how you placed the order. if you place an order from another country be sure to receive your product in two weeks. But if you place your product in Nigeria you will receive your products in a 25 days time.

PAYMENT

What Payment Methods Are Accepted?

we accept direct online/offline bank transfer.

Is Buying On-Line Safe?

purchasing from us or patronizing us is totally safe.

Order & Retunrs

How do I place an Order?

First of all you visits our official website buyafrik  then search for your favorite product you will like to purchase, after seeing your preferred product, you will click add to cart. after adding to cart you will need to proceed to checkout page. On the checkout page you will be asked to input your billing address. after inputting your information you will then procced to payment page that's where the account details are, make the transfer and immediately we get your alert we will start processing and sending your package to you.

How Can I Cancel Or Change My Order?

you can cancel or change your order anytime by clicking the cart icon.

Do I need an account to place an order?

No you don't necessarily need an account to place an order, however it will be beneficial to you and us by sending you offers we might have installed for our esteemed customers in the nearest future.

How Do I Track My Order?

we provide tracking numbers to our customers to help track their products before and after checkout.

How Can I Return a Product?

If you return an item and we discover that the reason for return is not a result of Buyafrik, the cost of return shipping will be deducted from your refund. If you choose to ship the item on your own, you'll pay the carrier at the time you ship your return.
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